Stefania (+39) 348 5714219 Simone (+39) 339 6902444

Refund and return policy


Our refund and return policy is valid for 30 days. If 30 days or more have passed since purchase, we will not issue a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. Furthermore, it must be in the original packaging.


Once your return is received and inspected, we will send you an email to let you know that we have received the item. We will also notify you when your refund is approved or rejected.

If approved, your refund will be processed and credited in the manner that you both agree, within 10 days.

Late or missed refunds

If you do not receive the refund within the days indicated, contact us at

Shipping and returns

To return the product, you must send it to:
Amiata, i vini delVulcano
Podere Montebendico, 14 Loc.Montegiovi
58033 Castel del Piano (Gr) – Toscana, Italy

You will be responsible for paying shipping costs to return your item. Shipping costs are not refundable.

Do you need help?

Contact us at for questions regarding refunds and returns.

This post is also available in: Italiano

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